Contact Us

Email is preferred for record keeping purposes. The relevant department will respond as soon as possible.
Please choose the correct Form for the fastest response
Form 1
Online Orders & Payments
If you have placed an order on this website and face an issue with the payment or the release of the order, please use this form to send a query to our e-commerce team. Average response time is less than 3 hours.
Form 2
Gift Card Support
If you have purchased a Gift Card through PayThem and it is not redeeming correctly, please use this form to send a query to our Gift Card Support department.
Form 3
General & New Business
This is our default contact form for general queries and to make contact regarding new business.
Office Locations

Australia (Head Office)
PayThem.net Pty Ltd
Australian Business No 623 571 924
3 Dewar Court
Highland Park
Queensland
Australia, 4211

Qatar
PayThem.net W.L.L
Company Registration No 75559
1st Floor Concord Business Center
840 Al Rawabi Street
Muntazah
Doha, Qatar
